terms & conditions
Terms and Conditions of Sale
- Company Identification
Remain in Light Photography
Creggan, Stranorlar Co.Donegal Ireland F93 HTN5
Please read these terms and conditions very carefully as they form the basis of a contract for sale.
You will be asked to agree to these terms of sale before you purchase products from our website.
- Terms Used
In these terms of dale, “We” means Remain in Light Photography (and “us” and “our”) ; and “you” means our customer or potential customer (and “your” and “you’re”).
- Product Purchases
You can purchase photographic products featured on this website. These products are manufactured by QT Albums and are collectively referred to herein as “Products.” You acknowledge that all Products are custom made to your order and have no market beyond your purchase thereof. As such all Products do not have a right to cancellation under Distance Selling Regulations once the manufacturing of the product has begun. Once you place your order and have made payment, no refunds will be issued for cancellation of the order.
The buyer assumes responsibility for the goods being suitable for the purpose for which they are purchased.
- Delivery of Goods
Albums are manufactured in Poland and arrival times to their final destination will be variable. It is possible that delivery can take place as quickly as 2-3 days from the time shipped or as long as 6 weeks. This is variable depending on your location, the swiftness of the courier company and the customs inspection process. Parcels which are not delivered or are late are the responsibility of the carrier.
All parcel deliveries will require a signature and by placing an order your warrant that you are able to accept delivery of your purchase.
We will deliver the goods to the premises you specify on your order. You must be at home to accept delivery of your order, which is between 7:30am and 6:00pm Monday-Friday.
We will not accept responsibility for loss or damage if the delivery company is instructed to leave the goods unattended.
If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery, if the carriers are able to make the change. This will delay your delivery.
Please check the goods on delivery – any goods found to be missing or damaged should be notified to the delivery driver at the time of delivery or ourselves within two working days of delivery of the items.
Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, pandemic, civil commotion, malicious damage or the default of our suppliers. We are not responsible where this causes a delay or failure in delivering your goods.
If your parcel is not collected or redelivered, the package will then be returned to us and redelivery charges will apply.
Important Note: We do not take responsibility for late or non-delivery due to factors outside our control.
6.Risk & Ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the latter of:
- delivery of the products; and
- receipt by us of full payment of all sums due in respect of the products (including delivery charges).
No refunds will be issued due to damage done to the product whilst in your ownership.
10) Warranty of Goods
We stand by our binding process and we want you to offer QT Albums to your clients with pride & security. For that reason, we offer a LIFETIME warranty against manufacturing defects. If there is ever a problem with the binding, printing or quality of your album and it is shown to be due to a defect in manufacturing or printing, we will repair or replace the book free of charge.
- QT Albums offer a 25 year warranty on the paper and print process.
- QT Albums offer a 10 year warranty on all other materials.
Limitation of Warranties:
Please note that Albums and fine art Prints require special handling and care. Albums or fine art prints which are damaged due to improper care or handling are not covered by our warranty however QT Albums are always happy to help with the repair.
The customer should note that after 6 months from the time you receive your album, QT reserves the right to request that you provide evidential proof that damage to goods is due to manufacturing defects.
Determination on the repair or replacement of goods is at the discretion of QT Albums & does not include the cost of shipping.
Albums should be cared for in accordance with our care, storage & maintenance instructions, failure to do so may void your warranty.
- Limitation of Liability
Nothing in these terms & conditions will exclude or limit our liability to you for fraud, death or personal injury or any other liability which the law states may not be excluded or limited.
If any part of this agreement is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.
- JurisdictionThis shall be governed by and construed in accordance with Irish law, and each party agrees to submit to the exclusive jurisdiction of the courts of the Republic of Ireland.
You have read and understood the above contract and agree to the terms and conditions in their entirety.